Decathlon Reviews
Based on 21 customer reviews and online research, decathlon.co.uk has a consumer rating of 3.0 out of 5 stars, indicating most customers are generally satisfied with Decathlon.
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1 Star(5)
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How would you rate Decathlon?
Top Reviews

Orders 1st Dec ish.. Allegedly shipped on the 5th Dec..But I have still not received my parcel. Money came out on bank account on the 7th. So the item is paid for!Second day of sat around waiting in! Order number gb123070583

I paid online for collect in store item by PayPal and got a pay pal receipt. I didn’t get a confirmation of order or receipt from decathlon. I heard nothing. After 5 days I contacted customers services. They were v helpful and said that the item had been waiting for me to collect for days. They were v helpful in store and apologised and I’m happy with my item. But something seriously went wrong in the payment process
All Customer Reviews (21)

I paid extra for next day delivery. Apparently the driver failed to deliver despite me sitting at home facing my front door where I cannot fail to see deliveries. He must not have knocked on my door. These items were required today. I am an exceedingly disappointed and cross customer.

The trampoline was very good easy to put together and all the parts were there.The only issue I have is the recommended steps I purchased with it were not compatible with the trampoline



The item was returned as no delivered, but they never came to my home.

I paid online for collect in store item by PayPal and got a pay pal receipt. I didn’t get a confirmation of order or receipt from decathlon. I heard nothing. After 5 days I contacted customers services. They were v helpful and said that the item had been waiting for me to collect for days. They were v helpful in store and apologised and I’m happy with my item. But something seriously went wrong in the payment process


Very well made & comfortable ideal for walking’?

I ordered a pair of walking shoes online. The process was quick and easy as I knew what I wanted. As the size I wanted was in-stock, I was able to place my order there and then. Payment again was easy and secure using Paypal.The shoes arrived earlier than the given date which was a bonus and I used them that day.I am on my 3rd pair of Columbia Walking shoes in about 15 years and they remain my favourites where ever I go.

Good delivery and well packagedA bit slow in dispatching the items but once the order has been processed the delivery is not too bad.Be prepared to wait sometimes for 4 or 5 weeks for the processing to start taking place. Could be a better service if the processing of the order was faster.The items when they did finally arrive were good quality and exceeded my expectstions

Great products but a long time to wait for Delivery.

Great service for click and collect, glad there was that option as found there delivery price expensive compare to other company’s.
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